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System Status and Alerts

Recent sign up problem affecting new users

It's come to our attention that a number of sign up attempts to My Freecycle, particularly those using capital letters in the username, have been silently rejected, leaving people to believe they are signed up when in fact, no account has been created. If you did not receive an email with a temporary password shortly after signing it, you were more than likely affected by this issue.

If you think you have been affected by this issue, please try to sign up again - if your originalattempt was successful, you'll be told that your username or email address is already in use. If your original attempt was not successful, a new account will be created and a temporary password sent to you by email.

If are you still having problems signing in, please contact the support team via email : myfreecycleadmin@freecycle.org